Privacy Policy

Privacy Policy

This Privacy Policy explains how Cushion Score handles personal data on cushionscoregrain.click in connection with spiritual growth courses for executives. It describes what we collect, how we use it, when we share it, and the choices available to users.

Data collected only as described in this policy
Your rights and options are detailed below
Questions handled via our contact channel
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of certain data, or restriction of particular processing activities. You may also object to some uses of your data where the law gives you that right. If a request cannot be fully granted, we will explain the reason in general terms.

Available rights may depend on the nature of the request and applicable law.
Requests

How to Make a Request

To protect privacy and security, we may ask for information needed to verify your identity and understand the request. We will respond within a reasonable period and in line with applicable legal requirements. If additional time is needed because of complexity or volume, we will inform you where practical.

Requests are reviewed for identity and scope before we take action.
Data Retention

Data Retention

Retention periods vary by data type and purpose. Account and course records are kept while the relationship remains active and for a reasonable period afterward. Technical logs and similar operational records are retained for shorter periods unless they are needed for security, dispute handling, or compliance. When data is no longer required, we delete it or de-identify it where appropriate.

We keep personal data only for as long as needed for the stated purpose or to meet legal obligations.
Policy Updates

Policy Changes

The updated version will apply from the date it is posted on the website unless a different effective date is stated. Where a change is material, we may provide additional notice through the site or other reasonable means before the change takes effect.

We may revise this policy when our practices, services, or legal obligations change.

Contact Information

Privacy contact
feedback@cushionscoregrain.click
Telephone
+60 12-865 3216
Mailing address
78A, Jalan Pandak Mayah 7, Pekan Kuah, 07000 Langkawi, Kedah
Privacy inquiries

Use the contact details below for questions about this policy or the handling of personal data.

Processing purpose

How We Use Data

We use personal data to provide and manage accounts, deliver courses, process registrations and payments, communicate about services, respond to inquiries, maintain security, monitor performance, improve the website, and meet legal, accounting, or recordkeeping requirements. We may also use limited data to prevent misuse and to support internal administration.

Processing is limited to operational needs, course administration, and compliance.
Sharing partners

Service Providers and Partners

We may share personal data with vendors that support hosting, analytics, payment processing, communications, customer support, and course delivery. These parties are expected to use the data only for the services they provide to us and to apply appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.
Legal basis

Legal Disclosures

We may share personal data when necessary to meet legal obligations, enforce our terms, protect our rights, investigate fraud or security incidents, or respond to lawful requests. We may also disclose information where needed to establish, exercise, or defend legal claims.

Disclosure may be required to comply with law, court orders, or lawful requests from authorities.
01

Data We Collect

We may collect identifiers and contact details, account credentials, course registration details, payment-related records, communication content, device and browser information, usage logs, and preference data. In some cases, we also process information you choose to provide in forms, surveys, or support requests.

The categories collected depend on account use, course enrollment, and site interactions.
02

How We Collect Data

We collect data directly from you when you create an account, register for courses, submit forms, or contact us. We also receive certain technical and usage data automatically from your device, browser, and cookies, and may receive limited information from payment, hosting, analytics, or communications providers that support the website.

Information comes from users, automated systems, and service providers involved in site operation.
03

Cookies We Use

Our cookies may include essential cookies needed for site security and navigation, functional cookies that remember settings, and analytics cookies that help us understand general site performance and course interest. Some cookies are session-based and expire when the browser closes, while others remain for a limited period unless removed earlier.

We use a limited set of cookies for operation, preferences, and basic analytics.
04

Cookie Controls

You may block or delete cookies through your browser settings and, where available, through on-site preference tools. Browser controls may affect session stability, saved preferences, and access to some functions. We do not rely on cookie settings to override legal or security-related processing that is necessary for the site to operate.

Cookie settings can usually be managed in the browser, though some features may not function fully if cookies are disabled.